Vital Logistics believes in a people-first model. From the drivers you interact with to account managers and customer support – all our processes prioritize on delivering a personalized and collaborative experience, from start to finish.
Couriers
Vital Logistics believes in maintaining consistency when it comes to couriers and other staff you interact with on a regular basis. These are the relationships that are necessary to keep strong for a business to be successful. We provide you with couriers dedicated to your routes, who become point persons in establishing trust and familiarity. They are trained to communicate effectively with your organization and notify you of any upcoming changes as well.
Customers
When you sign up with Vital Logistics, you become a valuable asset to us. We ensure complete support and assistance to your needs bring necessary resources to handle your logistics processes. Focus on your business, and sit back, while your logistics operations are in safe hands.
We also provide the latest IT solutions to make your pick-ups and deliveries more efficient. Our team is always innovating, strategizing and ready to implement the latest technology to avoid errors and broaden the scope of visibility on your packages.
Support
Dedicated dispatchers and account managers, who understand your business thoroughly, manage and optimize your logistics. The management team at Vital Logistics has an extensive background in the laboratory industry and will also be able to assist your organization with any process changes that you might need with respect to logistics.